What data we collect

We may collect and process the following categories of data about you:

Identification data: Such as your name, date of birth and contact details (if provided).

Technical data: Including your IP address, browser type, operating system and device information.

Usage data: Information about how you use our website, the pages visited and the duration of your sessions.

Communication data: Data you share when you contact our customer service.

Legal basis for processing

We process your personal data exclusively on the basis of the following grounds:

Performance of a contract: To provide you with the requested services.

Legitimate interest: For improving our services, security and fraud prevention.

Legal obligation: When we are obliged to comply with applicable laws and regulations in the Netherlands.

Consent: For specific purposes for which you have explicitly given consent.

How we use your data

Your information is used for the following purposes:

Managing and maintaining your access to the platform.

Improving the user experience and personalizing our content.

Ensuring the security of our network and preventing misuse.

Answering your questions and providing technical support.

Complying with administrative and legal requirements.

Data retention

We do not store your personal data longer than necessary for the purposes for which it was collected, or as required by law. Once the data is no longer necessary, it will be securely deleted or anonymized, so that it can no longer be traced back to you.

Sharing data with third parties

We never sell your data to third parties. However, we may share your data with trusted service providers who support us in the operation of our website, such as hosting providers and IT security companies. These parties are contractually obliged to protect your data and only process it according to our instructions.

International data transfer

In principle, we process your data within the European Economic Area (EEA). If information is sent to countries outside the EEA, we ensure appropriate safeguards to provide a level of protection equivalent to European legislation.

Security measures

We implement robust technical and organizational measures to protect your data against unauthorized access, loss or alteration. Although we strive to provide the highest possible security, no method of transmission over the internet is 100% secure.

Your rights as a user

Under the General Data Protection Regulation (GDPR) you have the following rights:

Right of access: You can request what data we have about you.

Right to rectification: You can have incorrect data changed.

Right to erasure: You can request the deletion of your data under certain circumstances.

Right to restriction: You can request to have less data processed.

Right to object: You can object to the processing of your data.

Contact us

For questions about your privacy or exercising your rights, please contact our data protection officer via:

Email: [email protected]

Changes to this policy

This privacy policy may be periodically revised to comply with new legal requirements or changes in our business operations. We recommend that you consult this document regularly.

🇬🇧 English